Sign up for a free trial of Office 365 E3 for up to 25 users and get powerful tools to support your enterprise using cloud-based productivity apps and services with advanced compliance features. If you need help downloading, installing, or activating Windows or Office, need technical support or have any account & billing related questions, select the Get help button below. Describe your problem, and we'll provide self-help or Microsoft 365 support connect you to the most appropriate support, which may include chat or request a call — we’ll call you, so you don’t have to wait. The type of support Microsoft provides for consumers depends on the product you're calling about and if you have a product for home or for business use. It can also depend on if you want help for an issue with a service like OneDrive or Outlook.com, or help with Windows, but you don't have an existing Microsoft 365 subscription. Sign up for a free trial of Business Standard for up to 25 users and experience how Microsoft 365 empowers your business to get more done from anywhere and helps keep data safe with built-in securit
Find out more about admin roles for the Microsoft 365 admin center. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Microsoft 365 Basic now comes with 100GB of cloud storage, secure photo and file storage, secure ad-free email, and technical support. Technical support is provided in English 24 hours a day, 7 days a week, and in some cases, in local languages as noted. For the most current support phone number in your country/region, see the global phone numbers list.
If you couldn't change your password this way, see Reset your Microsoft account password. For technical support, go to Contact Microsoft Support, enter your problem Microsoft 365 support and select Get Help. If you still need help, select Contact Support to be routed to the best support optio
Assistance for billing and subscription management issues is available online Microsoft 365 support or by telephone during China business hours (Beijing Time), Monday through Friday. Billing and subscription management support can be accessed using the same phone number and online service request process as with technical support. The support telephone number can be found on the Microsoft 365 operated by 21Vianet portal. 2 Severity A is only available to customers who signed an advanced online service agreement with 21Vianet through a sales account manager. For billing and subscription management support, the highest severity level is B. Presales support for Microsoft 365 operated by 21Vianet provides assistance on subscription features and benefits, plan comparisons, pricing and licensing, and helps to identify the right solution to meet your business needs.
If these steps didn't work, or you have other account sign in issues, use our Sign-in helper tool. You can only do this if your admin has given you permission to update your password in Microsoft 365. If none of these options help and you still can't remember your Microsoft account, see When you can't sign in to your Microsoft account for additional things to try. Find solutions to common problems or get help from a support agen
In addition, presales support can help you find a Partner, and purchase and sign up for a trial. Presales support can be accessed using the same phone number as with technical support. Initial response time is based on the severity levels described in Technical support case handling.
To complete these steps, you must be a password administrator. Microsoft recommends that you use roles Microsoft 365 support with the fewest permissions. Using lower permissioned accounts helps improve security for your organizatio
If you want to learn more about our products, discuss use Microsoft 365 support cases, or get pricing information, start a chat session or call us. For more information about the availability of support throughout Microsoft 365 support the life of your product, visit the Microsoft Lifecycle Policy, and Microsoft Office and Windows configuration suppor
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. One user may have an adobe add-in so I will check that out. Now all you need to do is to untick the add-ins and close the dialog. If it does and Outlook starts working properly, then most likely the problem is with one of your add-ins, which leads us to the next step. It’s a well-known fact that security breaches result in business-threatening downtime. Cyberattacks are getting increasingly sophisticated with the potential to cause greater harm in an increasingly complex digital worl
Especially if you’re using a different version of Windows, this can break compatibility with Microsoft Outlook or Outlook configuration files. If your internet is slow or spotty, Outlook might struggle to sync data. It needs enough RAM, processing power, and hard drive space to work properl